We are honored to share that Nisbet Plantation has attained international accreditation by Hospitality Assured (HA), the standard for service and business excellence in the hospitality industry.

Our plantation inn is one of just two resorts in St. Kitts and Nevis to receive the certification by the Institute of Hospitality.

HospitalityAssuredNisbet Plantation promises you old-world charm with an authentic,
unforgettable experience that is romantic and personal.

Achieving Certification

The U.K. based standard requires that “nine key steps to achieving service and business excellence” be met in order to receive accreditation.

This certification attests to the fact that Nisbet Plantation Beach Club provides a high standard of service and business excellence to its customers on an ongoing basis, which is to be commended.” – Secretary General of Hospitality Assured Hugh Riley

Service Excellence

The attentive and personal service provided by the ladies and gentlemen of Nisbet Plantation play a significant role in our success.

Hospitality AssuredHospitality Assured has rigorous standards to ensure that service excellence is guaranteed, which complements what our guests have always told us, that as stunning as our property is, it’s our service that makes them want to return.”

Today’s traveler has a vast array of options both for lodging and seeking travel opinions, however, being a property with the Hospitality Assured designation gives them great confidence as it promises that their stay experience and expectations will be met and exceeded here.” – General Manager Alistair Forrest

We look forward to delivering on our promise to you.

Save